I know that the situation in Lebanon is crazy, but even amid the craziness there is usually some order. Below are some of things that I experienced. They did not make sense. No rational explanation other than incompetence and a total disregard of customer rights.
The DSL connection being unstable, one must insure and alternative method. The solution was mobile Wifi. The service is acceptable. I was satisfied until I found out that you cannot recharge your bundle before the date the service cuts! Does it make sense to you?
We all know that official electricity is inexistant. One must rely on building generators or subscriptions from illegal suppliers, who, by the way, are not registered as working companies who pay taxes. Then suddenly, the government decides to increase electricity prices. Here I am not talking about consumption costs, rather monthly subscription costs. Meaning that you must pay a substantial monthly fee for darkness.... Does this make sense to you?
With lots of pomp, the government announces that they are going to supply 4 hours of electrical power per 24 hours. Yay! but this is done haphazardly without any scheduling. So, people living on upper floors never know when they will be able to ride the lift. We do not know when we can heat water to take a bath, we are in total darkness and clap for having the honor and happiness to get 4 hours of power every 24 hours. Does this make sense to you?
Having a Lebanese mobile number, I was hoping to use it during my stay. Noting that you must recharge it every month to keep the number, so units accumulate. As soon as I arrived home noticed that there was no reception. Seems that the carrier I am on has no reception in my area. I did not use it once. Does this make any sense to you?
The water supply is almost nothing, so we buy water on a weekly basis to fill the tanks. Guess what, the yearly water fee is now tenfold higher than last year! Does this make any sense to you?
As soon as the Lebanese pound rate to USD changes, all prices in supermarkets change, and I mean immediately. This practice is inflationary. And nobody wonders why this happens. Not all costs are related or paid in USD, yet the whole price of the product increases according and in line with the USD rate. Pure profiteering and marketeering, they are accepted by the population as normal practice. Does this make any sense to you?
These are but a few examples, I could go on forever.... Beirut does not make sense.
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